Reputation management for modern businesses
Trusted by local businesses to manage reviews and grow their reputation.
For local SMBs and agencies. From $39/mo, month-to-month. 14-day trial, no credit card.
Turn reviews into predictable growth.
Review management for Google, Facebook & Yelp.
Customers often decide where to go before they leave home. If your listings on Google, Facebook, and Yelp are not winning that moment, you lose to competitors you never see.
“GoodRep doubled our review volume in 60 days.”
Alex, Owner · Four Corners Dental
GoodRep pulls reviews and ratings from Google, Facebook, and Yelp into one live dashboard, so you can respond faster, boost scores, and prove ROI without juggling dozens of tabs. If you want a deeper playbook, the Where to Set Up Your Business Online and Why Online Reviews Matter guides on the GoodRep blog walk through the full strategy.
What is online reputation management?
Online reputation management (ORM) is how a business actively shapes what people see in reviews, search, and social chatter, not just when something goes wrong, but week to week. GoodRep sits in the review and response lane: one inbox for Google, Facebook, and Yelp, with AI-assisted drafts so replies do not slip.
- Review management: monitor and respond on the major platforms.
- Response and engagement: public replies that show how the business handles feedback.
- Social listening: mentions and groups, not only tagged posts.
- Search presence: accurate profiles and content for branded search.
Read the full guide: definition, tactics, and the bottom line →
Recent from the blog
Guides on Google Business Profile, review responses, and choosing review software.
- Strategy
Wedding and Event Vendors: Winning on The Knot and WeddingWire
Reviews for a once-in-a-lifetime purchase: the one-time trust dynamic, the wedding marketplaces and their badges, the seasonality, and making reviews visual.
- Strategy
Senior Care and Assisted Living: Reviews When Families Decide
The reader is the adult child, not the resident. How assisted living and senior care win reviews from stressed families while protecting every resident's privacy.
- Tools
Embedding Reviews on Your Website Without Hurting SEO
How to put reviews on your own site so they build trust and help SEO, plus the self-serving star-schema trap and page-speed mistakes that quietly backfire.
- Strategy
How AI Assistants Use Your Reviews to Recommend You
When ChatGPT, Gemini, and AI Overviews name local businesses, your reviews are a big reason why. How assistants weigh review signals and how to be the one named.
- Google
Google Business Profile Q&A: The Feature Owners Forget
Anyone can answer questions on your Google profile, including strangers and competitors. How to seed your own FAQs, get them upvoted, and monitor for misinformation.